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Integrating Slack as Your Physical Security Incident Management Platform

Written by Michael Maxsenti on 14, May 2019

iStock-973212570One of the key challenges for modern companies and the IT teams that keep the wheels turning is the necessity to monitor all systems in a scalable way. Often the volume of VoIP phones, the SaaS apps, and meeting room systems overwhelm the ability to manage physical security, leading to critical security gaps. Former employees don't have access removed for weeks or months, tailgating becomes rampant, doors get propped open and inevitably the lack of enforcement breaks the physical security measures put in place. It's time to restore order!

Thankfully, one of the best solutions to this pervasive problem is right at our fingertips, Slack! Slack has become so ubiquitous in the modern organization that we can leverage it for a lot more than just chatting and collaborating. A key peripheral benefit of Slack is its ability to be an incident management tool.

Here's how leveraging Slack as your monitoring center can keep your physical security operation running smoothly:

Benefits:

  1. Reduce the amount of time your team spends monitoring video feeds and sifting through access logs.
  2. Get notified instantly when security events occur so you can take action immediately, rather than pour through logs to find out what happened after the fact.
  3. Show auditors that your lean team has everything under control and reduce those precious billable hours during an compliance audit

The best use cases for Slack as your physical security management platform:

  1. Instant notifications of doors being held open, doors being forced open or people attempting to access a door without proper credentials.
  2. Get .gifs of security events from your Meraki dashboard. No more constant monitoring of video screens and access logs, just get the video sent to you in Slack when you need it.
  3. Monitor user additions and deletions as they occur in Slack. When you have automated provisioning setup through Okta, Active Directory or another system of record, it becomes easy to lose track of the users going in and out of your system. With Sequr's Slack integration you can keep track of user provisioning directly in your Slack feed.

 

Now you are all set! To learn more about this integration and other ways we are automating access control please contact sales@sequr.io.

Topics: Access Control Systems, Security

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